Delivery Information
Quality Takes Time—Here’s What to Expect
At Teakal, each piece of furniture is meticulously handcrafted using Grade-A teak wood, ensuring exceptional quality and craftsmanship. Due to our made-to-order approach, delivery times may vary based on production and shipping schedules. Below is everything you need to know about our delivery process.
1. Production & Lead Time
Each order is crafted with care, following a thorough production timeline:
✅ Order Intake Period: 2 months
✅ Production Time: 10-12 weeks
✅ Total Estimated Delivery Time: 6 months
Since every piece is uniquely handmade, this timeline ensures the highest level of craftsmanship.
2. Shipping & Logistics
We handle all logistics to ensure your furniture arrives safely and in perfect condition.
- Delivery Locations: We ship to all states within the USA, including Hawaii and Alaska. International shipping is also available.
- Shipping Method: Orders are transported via sea freight to the U.S., where they are received at our logistics distribution hub. From there, they are sorted and shipped to their final destination.
- Tracking Updates: Once your order is on its way, we’ll provide tracking details so you can monitor its journey.
3. Damages & Replacement Policy
We take every precaution to ensure your furniture arrives in perfect condition. However, in the rare event of damage:
🔹 Report Damages Immediately – Contact us within 48 hours of delivery with photos. The recipient must sign a waiver upon delivery, confirming the item’s condition. If any damage is noted, we will coordinate a scheduled pickup for the damaged item.
🔹 Replacement Process – Once approved, replacement items will be included in the next container shipment (typically a 6-month lead time).
For full details, please review our policies:
4. Delivery Costs
All USA orders qualify for free shipping. International orders are subject to delivery fees, which vary based on the destination, order size, and weight.
For full details, please review our Shipping & Warranty Policy.
5. Final Delivery – White Glove Service
Smooth & Reliable
Our white glove team delivers your furniture directly to your home, handles the setup, and ensures everything is placed exactly where you want it.
Elevate Your Space
Your new furniture isn’t just a delivery—it’s the final step in transforming your space with the elegance and warmth of Grade-A teak. Relax, and let us take care of the rest.
White Glove Service – Included with Every Order
We provide white glove delivery service for all USA orders, ensuring meticulous care from delivery to setup—so you can enjoy a seamless, stress-free experience.
6. Need More Info?
If you have any questions about your delivery, feel free to reach out!
📩 Contact Us Page – Choose your preferred method: call, text (WhatsApp compatible), or email.